Your one stop for all product support needs.
Got a question?
No matter how much support you require, you’re in the right place! Getting the most out of our products begins with defining your challenges, exploring potential issues, and seeking technical assistance.
Let our customer service professionals assist you with your search for the right solution! Count on us to provide you with the information you need to resolve your support claims quickly and efficiently.
- Blood & Plasma: 904.288.5999
- Tissue & Implant: 866.803.3720
- Donation-Transplant: 310.392.1400
- DNA & Sample Tracking: 613.274.7822
Contact us for help with any of our product lines, 24/7 by phone or email.
- Baltimore: 180 W. Ostend Street, Suite 267A | Baltimore, MD 21230
- Jacksonville: 13475 Atlantic Blvd, Unit 8, Jacksonville, FL 32225
- Lake Zurich: 765 Ela Road, Suite 200 | Lake Zurich, IL 60047
- Ottawa: 2255 St Laurent Blvd., Suite 206 |Ottawa, ON K1G 4K3, Canada
- Los Angeles: 12121 Wilshire Blvd., Suite #205 | Los Angeles, CA 90025